Trouble | The Cause Of Malfunction | Solution |
Press up button of controller, device running downward |
The wire inside controller connect wrong |
Exchange the position of motor lead out black wire and brown wire |
When power on, motor running in one-way direction only |
Limit switch inside motor doesn't open |
Rotate the crown 1-2 circles forward the against direction |
Motor not work or work slowly after connect the power |
1.The wire inside controller connect wrong 2.Overload 3.improper installation lead inside spare parts get stuck motor 4.Both limit switch inside motor not open |
1.Change motor that can matching with power and rated voltage 2.Change to the right N.m motor 3.Check the accessories whether install correct 4.Rotate the crown 1-2 circles forward any direction
|
Motor under running suddenly stop running |
1.Motor is overheated 2.Power cut 3.Reach limitation |
1.Cooling around 20 minutes, motor will work normally. 2.Restart after connect power 3.Based on situation to decide whether need adjust the limit |
Abnormal sound during running |
Outer tube is too longer leads brackets in both sides too tight |
If the idler is active, cut appropriately length of the tube |